What Huff Insurance Clients Have to Say:
| “I was a long time customer of Huff , a friend convinced me to leave because he acquired a job with a competitor. It didn’t take me long to realize Huff had the better products.” Bryan Coster / Marriottsville, MD |
| “Family oriented and caring about your customers best interests” Lawrence Bennett / Pasadena, MD |
“I searched a few companies when I was ready to change home insurance, initially because of an unreasonable increase in premiums. I was impressed with the presentations of numerous options of coverages and info that allowed me to make intelligent decisions. I had numerous questions, all of which were answered quickly and in a very friendly and professional manner. For all of these reasons, I recommend others should contact Huff. Thanks again for wonderful service.”
Richard Skarolid / Lusby, MD
“For the past several years we have been dissatisfied with our insurance agent. We were the ones who always had to initiate contact and look for the best coverage. Knowing it would be a long process, we decided to look for a new agent. During our search, we found that most of the people we contacted were interested in price only. However, we were looking for someone who was focused on service as well as price.
We feel we have found that person in Melissa Gover at Huff Insurance. Melissa was not only interested in seeing if she could save us money, but she listened to our concerns and made recommendations that included coverage that better reflected our needs. Melissa is professional, friendly, and responsive. The most important thing Melissa offers is her follow through; she actually “does” what she “says” she is going to do. We can’t tell you how refreshing that is. Building relationships is what business is all about and Melissa understands how important it is to provide outstanding service. Because of Melissa, we switched our insurance coverage to Huff Insurance. We look forward to working with Melissa for many years to come. ”
Carroll Johnson / Millersville, MD
“I have been doing business with Huff Insurance for over 20 years and I think you guys are great!! Everybody at Huff Insurance is always friendly and efficient if I have any questions they are usually answered right away.”
Wendy Morgan / Centreville, MD
“I work in estate planning and administration and called Huff Insurance regarding a security bond for a Personal Representative. Due to the COVID-19 health crisis, our clients are in desperate need of our services, so we were relieved to learn that Huff was available to work with us. And so that you know, I was extremely impressed by the customer service. Danielle, in particular, was exceptionally courteous and impressively efficient. I went so far as to make a notation about my experience with her in our company database.
Once again, thank you for reaching out. I very much look forward to working with Huff Insurance in the future.”
– Patty Perez – Downs Law Firm / Laurel MD
“And it is for reasons like this that I have Huff Insurance do ALL of my commercial, homeowner and auto policies. Make sure you know your insurance agent and that your insurance agent knows you. Over time things change, a policy written even 2 years ago might not reflect where you are today, ie: new big item purchases at home or business.”
– John (in a comment on out Blog on Important Coverage You Need to Know About In Your Auto Insurance Policy!)
“Huff Insurance has always been the best, personal customer service I have ever experienced. I left for a while when a large conglomerate had a better deal that turned out to be not so great. Huff stepped right back up to the plate and gave us the best rates and service as well. I was actually relieved to hear that Huff could help us and we could actually return… ”
– Mary Branning / Stevensville, MD
“We had been with our previous agency for almost 40 years as it expanded and changed hands, mostly through inertia. Since I knew both Ray and Nancy Huff for a long time, and the Nicklow’s through the PBA, I decided I wanted to give my business to a local firm. Although I have no complaints about the previous agents, I had never met anyone there after the initial owner left. I am more comfortable with people who are local and have a reputation with my friends and associates for integrity and professional service. Additionally, Nancy Nicklow is easy to talk with and she explains clearly facets of insurance that I need explained. We hopeful to have a long relationship with Huff Insurance.”
– Maureen Agro, City Line Business Park / Baltimore, MD
Early in my term on the community association’s board, we had an emergency- and it was the long holiday weekend. The gathering hall’s furnace failed in freezing weather, and the pump spewed smelly heating oil all over the floor. A big event was planned. I had never even talked to our insurance broker before. Nancy from Huff called back, helped us right away, and our claim was resolved quickly and professionally. What a relief! I learned then and there how important your insurance broker can be”
– D. Catlett / Pasadena, MD
“Have been with Huff & Assoc for many years. they have always been friendly, helpful and the next door neighbor-type insurance man or woman that always goes the extra mile. I love them!!!”
– Kay Brickell / Waldorf, MD
“Huff has been nothing but exemplar when dealing with our insurance needs.”
– Kier Richter / Pasadena, MD
“My home has been insured through Huff for more than 10 years. They quickly respond to questions and their customer service is excellent! PERSONAL service, which you don’t find too often these days. When I had in insurance claim several years ago, they walked me through the entire process. Great company, and I have recommended their services to several people.”
– C. Barnes-Herring / Severn, MD
“My experience has been better with Huff Insurance than with all the other insurance’s I’ve had in the past and there were a few. Future clients will get the respect they deserve and friendly agents. They help me do everything that needs to be done. You won’t find anybody better than Huff Insurance…”
– John Paul Dudley Jr. / Elkridge, MD
“I feel like they care about me…because so many other companies greet you by first name and then forget it as soon as they say it. I know that when I tell my agent who I am, she remembers and can almost anticipate what I’ll be asking. It’s nice to have someone who understands…I appreciate your knowledge, professionalism and caring through all my insurance needs.”
– Nicole Wright
“The team at this office has been outstanding with conducting business with me. They took the time to find me the best rates for insurance and help me get what I really needed for the price that I wanted. It was not only for car insurance but they also gave me great information for Home, Renters, and Dental Insurance. That’s got me interested in future opportunities. Overall. Since I’ve been here, I always walk and drive with a smile. Thank you Huff Insurance!”
– Joseph A Brown.
“Good service…Opening a new business time is important…Beth Pregent (My Agent) was instrumental in my being able to open a new business in Harford County. Beth is efficient, patient, courteous, and professional. Beth puts your needs first (always)and engineered a policy that was affordable and yet gave my company total coverage. I was so impressed with the service I received from Beth that I have already recommended several business colleagues to Huff and Associates, and will also be moving my personal insurance needs to this company.”
– Checkered Flag Car Sales Inc.
“I feel like they care about me…Cheryl made us feel welcomed and like we were not just a number to your agency. She took her time going over our policies with us and explained every step with what she was doing while working our policies. I would be glad to refer a family member or friend to Huff for insurance. I hope to be a customer for a long time. I want to tell Cheryl Thank you again…”
– Larry Kerns
“Good service…What a great company–for so many years–thank you”
– Val Rogolino
“I feel like they care about me…I felt more as if Cheryl was trying to get me the coverage I needed, rather than just trying to sell me something…Cheryl has been great to work with, making the transition of our auto/home/umbrella from another company has been completely pain free. I really feel as though she cares about getting us the coverage we need. She always responds promptly to emails and phone calls, and is a great asset to your agency!”
– Craig Woodruff
“We just switched to Huff Insurance after being with another company for over 20 years. We wish we had done this sooner. Huff saved us $500 a year and we have BETTER coverage (auto, home, umbrella, Flood (Insurance)). I didn’t realize how much I missed having a local independent agent. The staff is great and very responsive. They take the time to run the numbers and find the best fit for your needs. Wonderful, personalized service. Thanks all! Kathy”
– Kathy Bolton / Severna Park, MD
“Ms. Kelly Luthardt has followed up with me on a consistent basis. This is important to me because in pursuit of my own business sometimes I am not timely or conscientious in my own welfare and it is reassuring that Ms. Luthardt is watching my back not in a pestering way but in a follow up way. Also, she got me better coverage at a better price. What more could an Insurance applicant ask for? Thank you Ms. Kelly Luthardt.”
– Michael Graff / Elkridge, MD
“Huff Insurance has been in business as long as I can remember. The staff members have always been professional, responsive, and available on matters pertaining to losses or just to get some price quotes or possible discounts. I love that they are local and that I am supporting their business. It’s a win win situation!”
– Vickie Axton-Haynes / Millersville, MD
“Huff is always there when we need them. Efficiency, timeliness, courtesy, and more. The company and the employees go above and beyond to provide the best service and customer service I have ever found.”
– Sandra Knight / Baltimore, MD
“I feel well protected. I do not have to worry about anything. I just call you and everything is taken care of.”
– Edward Lewandowski / Middletown, MD
“I couldn’t ask for a better insurance company. Huff has help my family out with everything from Homeowners insurance to Business insurance. They are always so pleasant to talk to and really go out of their way to help me get the best price quote possible.”
– Jessica Murphy / Pasadena, MD
“I use Huff Insurance for all my bonds for Estate Administration. Cheryl Jones takes care of all the details and I just stop by the office to pick up the bond. The service keeps me from sending out my assistant for an hour trip in the middle of our workday.”
– Steven M. Berger, Esq. / Law Office of Steven M. Berger, LLC Annapolis, MD
“I was referred to your company after working with another insurance company that insisted I use an attorney to serve as my mother’s estate personal representative. Cheryl did an awesome job finding a company that considered my experience and ability to settle my mother’s estate without an attorney. The level of communication, persistence, and overall customer service was extraordinary. I can’t thank Cheryl enough for her hard work and commitment to find a bond company that met my needs.”
– Cathy Bracey-Tynes / Hanover, MD
